Property Management Team 

Phone 1800 056 426

Fax 07 3200 0048 

PO BOX 4572





Welcome to Infinity Property Solutions Cover Letter 

Tenant Handbook

Privacy Statement

Example- General Tenancy Agreement (Lease) with Standard Terms, Special Terms and Annexure A 


Maintenance Request Form and Checklist (online form)


Just moved in and noticed some issues at the property?  Or has something gone wrong since you moved in?

Lodge requests for maintenance here. However, if the repair is an emergency, please phone us directly on 1800 056 426.

Request to Change Shared Tenancy Arrangement (pdf)


Complete and print this form to notify your property manager of your intention for there to be a change in the tenants living at the property.  This request does not constitute approval but simply initiates the process to make further formal arrangements.

Change of Shared Bond Tenancy (pdf)


Link to information from Residential Tenancies Authority (RTA) and required

'Form 6 - Change of Shared Bond Arranagement'.


Request to Renew Lease (online form)


If you know advance that you wish to renew/extend your current Lease, submit a request here.


Please be aware that submitting a request does not provide automatic approval of the renewal as all requests are subject to Landlord approval.


INFO:  Tenant Vacating Information


This link takes to the Residential Tenancies Authority (RTA) website which provides information on notifying your intention and relevant notice periods.

FORM: RTA Form 13 Notice of Intention to Leave


To notify your agent that you intend to vacate the premises at the expiry of your lease, or during a periodic tenancy, this form must be completed and submitted.  Print this form and submit it to your Property Manager.

FORM:  Break Lease Form


IN ADDITION TO A FORM 13, please also complete and submit a Break Lease Form to your Property Manager if you intend to vacate your rental premises before your lease expires.


INFO:  What is my responsibilities when breaking my lease?


A link to the RTA with information about your responsibilities when breaking a lease.


CLEANING GUIDE:  Tenants Vacate and Cleaning Guide


Make sure you get the best opportunity for a full bond refund - use our cleaning guide to ensure you meet all requirements.